Frequently asked questions

We have many options available for you. You can pay using Visa, MasterCard or American express. We accept PayPal, Webmoney, perfect money and cryptocurrencies like bitcoin etc.)

Yes, we have several options available. You have the option to pay monthly, quarterly, semiannually or annually.

For the VPS to be set up it takes between 10 to 30 minutes. For dedicated servers it takes from 1 to 5 working days.

For VPS you can upgrade or downgrade without any problem. When it comes to the dedicated servers it solely depends on the hardware of the server.

Yes, we provide additional IP address

For dedicated server users you will have to inform us 1 week before the expiration date. For VPS it’s instant and automatic

As soon as you run out of bandwidth we will automatically suspend your account. You can contact us and get more bandwidth, or you can wait until the next billing cycle.

For all VPS we are using VMware hypervisors. For clients we provide a web-based control panel with full access to power options and consul

We use dual XEON E5 26XX CPU’s and RAID10 structure for the storages

CPU RAM and HDD will be dedicated to you. The network and uplink will be shared.

All Linux distributions and all Windows server versions. If you want any specific OS, contact our support team and we will provide you with the necessary OS.

Our virtualization technologies are based on VMware hypervisors

Germany. United Kingdom, Czech Republic, Belgium, United States of America, Spain, Italy, Hungary, Netherlands, Austria, Switzerland, Romania, Bulgaria, Singapore, Norway, Denmark, Japan, Poland, Slovakia, Sweden, Canada

Yes, for our clients we offer OpenVPN

Yes, we offer IPv6

Unfortunately, we don’t backup the VPS right now

In the Canada server yes, we provide the DDoS protection but in the other locations we don’t provide this feature

We provide many online support options like, online chat support, ticket support (https://1gbits.com/my/submitticket.php). If you want to contact us via email sales@1gbits.com or contact us directly at +1 (217) 636-4164

Our support team will get back to you within 15 minutes

We have a guarantee of 99.99%

When you will be on our website it will pop up on the right bottom corner of the screen

1Gbits will not go through your data in any way. The only time your data will be available to a third party or us will be with your consent or a valid court order and we will not share your data without one.

Yes, there is a possibility to do this before the expiration date.

All services provided by 1Gbits.com site may be used for lawful purposes only. Presentation, Storage or transmission of any information, data or material in violation of federal, state or city law is prohibited. This includes, and is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. Pornography is prohibited on all 1Gbits.com Site servers.

We will suspend the account and after evaluation your account can be terminated.

Stress testing is not allowed, in any case if it makes problems to the main server or other clients your service will be terminated immediately.

We started from 2014, 4 years and counting.

No. 218, 2nd floor, sauletekio al 15