1Gbits provides high-performance VPS, dedicated server, bare metal, and GPU hosting services across multiple global locations. Because these services include powerful compute resources and public IP addresses, we take abuse prevention and network reputation very seriously.
We operate active abuse monitoring, reporting, and enforcement processes to prevent misuse of our infrastructure and to protect customers, upstream providers, data centers, and third-party networks.
Our approach is based on early detection, fast investigation, clear enforcement, and cooperation with trusted security organizations when required.
Network Resources Covered by Abuse Monitoring
1Gbits monitors activity across customer-assigned infrastructure and network resources, including:
- VPS servers
- Dedicated servers
- Bare metal servers
- GPU servers
- IPv4 and IPv6 addresses
- Routed IP ranges
- Data center locations
- Hosted services and domains connected to our network
Monitoring is performed to detect activities that may damage network reputation, violate our policies, or create security risks for other users and networks.
Types of Abuse We Monitor
1Gbits actively investigates and responds to different categories of abuse, including but not limited to:
- Spam and unsolicited bulk email
- Phishing websites or fake login pages
- Malware hosting or malware distribution
- Botnet activity or command-and-control infrastructure
- DDoS attacks or DDoS amplification
- Brute-force attacks
- Unauthorized port scanning
- Exploitation attempts against third-party systems
- Copyright or content-related abuse reports
- Fraudulent or high-risk service usage
Detection may come from automated systems, verified third-party reports, data center notifications, upstream provider alerts, blacklist monitoring, or direct abuse reports submitted to 1Gbits.
Abuse Handling Process
When an abuse case is detected or reported, 1Gbits reviews the incident and connects it to the related service, IP address, customer account, or hosted resource.
The process may include:
- Reviewing the submitted evidence
- Checking affected IP addresses or services
- Matching the incident with internal ownership records
- Classifying the abuse type
- Evaluating severity and repetition
- Notifying the customer when appropriate
- Applying technical or account-level enforcement when required
Some cases may require immediate action before customer notification, especially when the activity threatens network stability, legal compliance, upstream connectivity, or third-party security.
Possible Enforcement Actions
Depending on the nature and severity of the case, 1Gbits may apply one or more actions.
These may include:
- Warning or abuse notification
- Request for customer response or remediation
- Temporary traffic limitation
- Firewall filtering
- IP-level blocking
- Service suspension
- Removal of abusive content
- Termination of the affected service
- Account restriction
- Permanent account closure for serious or repeated violations
Severe abuse, repeated abuse, fraud, malicious activity, or failure to cooperate with our abuse team may result in immediate termination without refund.
Conditional Verification and KYC
1Gbits may require additional verification when an account, order, payment, or service activity is considered high risk.
Verification may be requested in cases such as:
- Confirmed abuse reports
- Suspicious traffic patterns
- Fraud risk
- Payment or billing irregularities
- Repeated policy violations
- Requests from upstream providers or data centers
- Legal or compliance requirements
The required verification may include identity, company, billing, or service-use documentation.
If the requested verification is not completed, 1Gbits may suspend services, restrict account access, terminate active services, or refuse future orders.
Report Abuse to 1Gbits
If you believe a 1Gbits IP address, server, domain, or hosted service is being used for abuse, please report it to our Abuse & Security Team.
Official Abuse Email:
abuse@1gbits.com
Web Abuse Report Form:
https://abuse.1gbits.com/report
For automated abuse submissions, trusted partners, CERT teams, and high-volume reporters, reports can also be submitted through our abuse API.
Abuse Report API:
Partners can request or manage API access here:
API Token / Partner Access:
https://abuse.1gbits.com/partner
To help us investigate faster, please include:
- Affected IP address, domain, URL, or service
- Date and time of the incident with timezone
- Abuse category, such as spam, phishing, malware, DDoS, scanning, brute force, or copyright abuse
- Logs, email headers, screenshots, URLs, packet captures, or other technical evidence
- Reporter contact details if follow-up is needed
Incomplete reports may take longer to process, especially when technical evidence is missing.
Cooperation with Network and Security Partners
1Gbits may cooperate with trusted organizations when handling abuse or security incidents.
This may include:
- Data center operators
- Upstream network providers
- CERT and CSIRT teams
- Domain registries or registrars
- Security researchers
- Law-enforcement agencies when legally required
Any data reviewed during abuse handling is used for security, fraud prevention, incident investigation, infrastructure protection, and legal compliance.
Customer Obligations
Customers are responsible for all activity originating from their 1Gbits services.
Customers must not use 1Gbits infrastructure for:
- Spam campaigns
- Phishing
- Malware hosting
- Botnet activity
- DDoS attacks
- Unauthorized access attempts
- Network scanning without permission
- Crypto scams or financial fraud
- Hosting illegal or harmful content
- Any activity that violates our policies or applicable laws
Customers are expected to secure their servers, update software, protect login credentials, monitor hosted applications, and respond quickly to abuse notifications.
Compromised servers are still the responsibility of the customer. If a server is hacked and used for abuse, the customer must take immediate action to clean and secure it.
Policy and Legal References
For complete rules, customers should review the official 1Gbits legal documents, including:
- Terms of Service
- Privacy Policy
- Acceptable Use Policy, where available
These policies explain service usage rules, abuse restrictions, suspension rights, verification requirements, refund limitations, and customer responsibilities.
1Gbits Abuse Policy Statement
1Gbits does not allow its infrastructure to be used for spam, phishing, malware, attacks, fraud, or any other abusive activity.
Verified abuse may lead to immediate action, including suspension or permanent termination of services.
We are committed to maintaining a stable, trusted, and high-reputation network for legitimate customers worldwide.
